> Contact

Customer service - Find your answer

Important information to our customers attention!

Dear customers.
Due to a big hardware issue, we had to put our webshop's server in heavy maintenance.
If you registered between May 16 9:00 AM AND May 18, you will have to use the password recovery tool to be able to log in.
If you made a purchase in the same period, your order's reference will have changed but is still in your account.
If you paid with Payzen, please send us your order confirmation with the products detail so that we can rebuild and attach your licenses.
We are sorry for convenience.


My Challenge Code has changed (my License is not activated anymore).

If your previous response code does not work, you can use your REGEN option in your account "My License"  page.
Enter your current Challenge code, it will generate a new response code to activate your license again.


Remark: Voicemeeter Potato License is given for a single PC by a unique Activation code. The Challenge Code is given by the application and is expected to be different on each computer (This Challenge code is pending on your CPU / Motherboard and in some cases on Windows or application version).

This licensing has been designed as an alternative to SAAS model, simpler and cheaper for everyone, it is pending on PC hardware / Installation process only. Instead of obliging you to stay connected to internet to pay every month, our activation code stays valid until you decide to change your PC, and thanks to our donationware model, you can select the smallest price to renew your license.

More info on our forum topic.